We offer worldwide shipping, so no matter where you are, you can enjoy our products right at your doorstep.

All orders are processed within 1-3 business days, excluding major public holidays.

Since DressMeLikeYouDo is based in Switzerland, we ship all orders through the Swiss Postal Service, known for its reliability and efficiency.

Once your order is dispatched, you'll receive an email with a tracking number. You can track the progress of your delivery on the Swiss Postal Service website.

Delivery times vary by destination:
- USA / Canada: 5-7 business days
- Europe: 2-5 business days
- Australia: 6-10 business days
- China: 3-6 business days
- Rest of the world: 5-12 business days

If your order hasn’t arrived within the expected timeframe, please track your shipment using the tracking number provided. If you need further assistance, contact our customer service team.

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, the item purchased must be unused and in the same condition that you received it.

To initiate a return, please follow the steps in the order summary section on our website. We will then provide you with instructions on how to send the product back to us.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will assess the issue and make arrangements to rectify it.

If you wish to exchange a product, please follow the same procedure as for returns. Once we receive the returned item, we will send out the new item. Please note that additional shipping costs may apply for exchanges.

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The credit will appear within a certain number of days, depending on your card issuer's policies.

Please note that taxes paid upon delivery cannot be refunded.

If more than 15 business days have passed since we’ve initiated a refund and you haven’t received it yet, please contact us at support@dressmelikeyoudo.com

We offer a variety of payment options to make your shopping experience convenient and secure. You can pay for your order using major credit cards (Visa, MasterCard, American Express), PayPal, Google Pay, Apple Pay, Union Pay and Shop.

Yes, you can combine a discount code with our free shipping offer. If your order total is over 100 CHF after applying the discount code, you will still qualify for free shipping. This allows you to enjoy both savings and convenience on your purchases.

If you need to cancel or make changes to your order, please email us as soon as possible at support@dressmelikeyoudo.com. We will do our best to accommodate your request if your order has not yet been processed. Once an order is processed, we may not be able to make any changes or cancellations.

To ensure the best fit for your pet's clothing, accurate measurements are essential. You’ll need a measuring tape or a string and a ruler to measure:

1.Neck Girth:Measure around your pet's neck at the widest point, usually where the collar sits at the base of the neck.
2.Chest Girth:Measure around the chest at its widest point, typically just behind the front legs.
3.Back Length:Measure from the base of the neck to the base of the tail.

Some Additional Tips:

Sizes, fit and style can vary by product, so once you have your measurements, refer to the sizing chart and specific measurement specifications on the product page you are interested in.
If your pet is particularly furry, consider choosing a looser fit to ensure comfort and ease of movement.