Shipping policy
Worldwide Shipping
We are pleased to offer worldwide shipping to our customers. No matter where you are, you can enjoy our products right at your doorstep.
Order processing time
All orders are processed within 1-3 business days (excluding major public holidays).
Swiss Postal Service
We ship all orders through the Swiss Postal Service, renowned for its reliability and efficiency. We understand the importance of receiving your orders in a timely and secure manner. That's why we offer priority shipping for all orders. Priority shipping ensures that your order is given the utmost attention and expedited through the shipping process.
Every order shipped via priority shipping comes with a tracking number. Once your order has been dispatched, you will receive an email containing your tracking number. You can monitor the progress of your delivery at https://www.post.ch/en
Transfer to Local Postal Service
Upon arrival in the destination country, your parcel will be transferred to the local postal service for final delivery. This transfer is a standard procedure that allows your order to be delivered by the local postal authorities who are best equipped to handle the delivery within their own country.
Please note that once the parcel is transferred to the local postal service, the tracking information may be updated by the local carrier. We recommend keeping an eye on the tracking details for the most accurate and current delivery status.
Delivery times
- USA / Canada (5-7 business days)
- Europe (2-5 business days)
- Australia (6-10 business days)
- China (3-6 business days)
- Rest of the world (5-12 business days)
*Processing and shipping times may vary